We receive feedback from customers through a variety of channels, such as by email, phone, and in person. Far less than 1% of our customers post comments online. Some comments are positive, some negative, but both have helped us to improve our tours over the past 17 years. We fully support the right of people to express their opinion regarding our tours, and we would like to express our opinion regarding some reviews of our Ghost Tours posted on sites like Trip Advisor and Yelp.
Frequently, we are asked, “Is it scary?” or “Will we see a ghost?” And we understand where you’re coming from. We love nothing better than to visit our local Halloween haunted house to have the bejeebers scared out of us, or perhaps to have a “close encounter” of our own like you see on ghost hunter TV shows.
But that is not what we do or what we are about. We tell ghost stories. We pride ourselves in being storytellers, the old-fashioned kind, where a live person spins a tale using their personality and the story itself as the special-effect, not props, or videos, or contrived encounters. Our stories are researched, steeped in history, and many are based on personal interviews. They may be disturbing, or amusing, or intriguing – but all of our stories are based on true experiences by real people.
Our storytellers typically commit two months to learn the stories, and they work constantly at the craft to enhance their performance. Each guide brings a special brand of theater and style to the tour. We encourage originality, so no two tours are ever the same.
Sharing ghost stories since 1995 has been extremely fun and fulfilling, and we will continue to present our type of “live entertainment” until death do us part…or perhaps even longer!
Frequently Asked Questions
What is the Ghost Tour?
The Ghost Tour of Philadelphia is a 75-90 minute candlelight walking tour of Independence Park, Old City, and Society Hill. Guided by a costumed storyteller, the tour stops at a number of historic sites that have reports of hauntings and other strange legacies. The nature of the route creates an intimate experience as we stroll the lesser-traveled streets of old Philadelphia. The tour is outside so it's best to dress appropriately for the weather. The Ghost Tour of Philadelphia also offers special events throughout the year.
Do we need reservations?
Is advanced ticket purchase required?
Where do the tours begin and end?
Walking Tour: Begins at Signers Garden at 5th and Chestnut Sts. and ends at 2nd and Walnut Sts.
Ghosts of the Mansion Tour: Begins at Signers Garden at 5th and Chestnut Streets and ends either at the Powel House, 244 S. 3rd St., or at the Physick House, 421 S. 4th St.
Ghost Tour of the Haunted USS Olympia: Takes place entirely on the Olympia, 211 S. Christopher Columbus Blvd. Philadelphia, PA 19106.
What time should we get there?
Arrive at least 10 minutes before tour time.
What should we wear?
Wear weather appropriate clothing and comfortable walking shoes.
What happens if it rains?
We make every attempt to conduct the tours; therefore, we do go in the rain. (So bring an umbrella!) If weather conditions become severe, the tour may be cancelled. This decision is typically made at tour time. Cancelled tours may be rescheduled or refunded.
What are the average sizes of the tours?
Tour sizes are limited and additional guides are called in as needed.
The Ghost Tour is wheelchair accessible. The special events' accessibility depends on the historic site. Call 215-413-1997 for more information. Special events require 24 hour advanced notice.
Are the stories true?
All stories are historically documented through interviews and research, and they weave together the history and haunted tales associated with the sites. They are based on the book, Ghost Stories of Philadelphia, PA.
Are the tours suitable for children?
Yes, the tours are family appropriate, combining history, folklore, and ghost stories. The tour was named one of the top 15 "must see" attractions in the country for kids under 15 by Budget Travel Magazine.
Are cameras allowed on the tours?
Yes! In fact, many people have sent us creepy photos they have taken on the tour.